Customer Support Agent with English

New
D
BulgariaFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Experience
At least 1 year

Requirements

  • Excellent communication skills
  • Excellent problem-solving skills
  • Service-oriented approach
  • Very good written English skills
  • Very good spoken English skills
  • At least 1 year of experience in B2C support

Responsibilities

  • Be part of the support team
  • Take care of electronic data processing
  • Act as the first point of contact for customers
  • Process incoming e-mails
  • Respond to customer questions and inquiries in an efficient and effective manner
  • Support the team in executing and optimizing all processes within the customer service department
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