Director of Revenue Operations, Consumer
New
United StatesFull-TimeDirector
Salary119,000 - 210,000 USD per year
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Job Details
- Experience
- 8+ years of experience
- Required Skills
- SQLSalesforceMicrosoft ExcelCRM
Requirements
- 8+ years of experience in Revenue Operations, Sales Operations, Strategy, or related business functions with progressive responsibility.
- 4+ years leading or significantly influencing B2C or D2C revenue organizations.
- 3+ years of people management experience, including coaching analysts and senior contributors.
- Proven success in startup, scale-up, or other fast-paced high-growth environments.
- Strong hands-on expertise with Salesforce, CRM ecosystems, and sales enablement platforms.
- Demonstrated systems-thinking mindset with the ability to build workflows for high-volume consumer sales environments.
- Practical experience leveraging AI tools for automation, analytics, productivity, or decision support.
- Strong analytical skills with proficiency in SQL, Excel/Sheets, and business intelligence tools.
- Excellent executive communication and stakeholder management skills, with the ability to influence senior leadership.
- MBA or experience in insurance, fintech, or regulated B2C industries is a plus.
Responsibilities
- Define and execute the long-term Revenue Operations roadmap for the consumer go-to-market organization, aligned with growth targets and business priorities.
- Lead, mentor, and develop a team of RevOps analysts and systems specialists, creating strong performance standards and career pathways.
- Serve as a strategic advisor to Sales and Customer Experience leaders by delivering data-driven insights and operational recommendations.
- Own administration, optimization, and strategic configuration of Salesforce and the broader revenue technology ecosystem.
- Design scalable workflows, policies, and standard operating procedures that improve efficiency and cross-functional alignment.
- Partner with Product and Engineering teams to implement automation, integrations, and process improvements that increase productivity.
- Build executive dashboards and reporting frameworks to monitor funnel health, sales performance, and key operational KPIs.
- Lead high-impact initiatives tied to quarterly revenue goals from planning through execution and post-launch measurement.
- Identify structural gaps in tools, systems, or workflows before they limit future growth.
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