Senior Director, Marketing Operations - AI-First Operating Model

New
United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
15+ years
Required Skills
Artificial IntelligenceSalesforce

Requirements

  • 15+ years of experience in Marketing Operations, Revenue Operations, or related GTM strategy roles, including senior leadership responsibility.
  • Proven experience leading AI-driven transformation within Marketing or GTM Operations, including automation and intelligent workflow implementation.
  • Deep expertise in marketing automation platforms and MarTech ecosystems.
  • Experience with Marketo.
  • Experience with Salesforce.
  • Strong background in building scalable operating models, data frameworks, and performance measurement systems.
  • Demonstrated ability to lead and develop high-performing teams, including hiring and mentoring technical and analytical talent.
  • Strong executive communication skills with the ability to translate technical and strategic concepts into clear business impact narratives.
  • Advanced systems thinking with the ability to design integrated, scalable go-to-market architectures.

Responsibilities

  • Define and lead the strategic vision for Marketing Operations, building an AI-first operating model that enhances efficiency, scalability, and pipeline performance.
  • Architect and optimize the MarTech ecosystem, integrating AI-driven workflows, automation, and predictive systems while rationalizing legacy tools.
  • Own governance of Marketing Operations systems, including lifecycle strategy, lead management, segmentation, data quality, and attribution frameworks.
  • Drive AI adoption across Marketing, establishing use cases, measurement frameworks, and enablement programs to embed AI into daily operations.
  • Lead strategic planning cycles, aligning Marketing Operations priorities with broader go-to-market and revenue objectives.
  • Partner with Finance, Sales Ops, RevOps, and IT to ensure seamless integration of systems, data flows, and operational alignment.
  • Lead, scale, and mentor a high-performing Marketing Operations team focused on technical excellence, innovation, and business impact.
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