Business Process Reengineering (BPR) Business Analyst
New
IndiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 8+ years
- Required Skills
- SQLAgileMicrosoft ExcelAzure DevOpsCRM
Requirements
- 8+ years of experience as a Business Analyst, preferably in business process reengineering, transformation, or enterprise IT projects.
- Strong understanding of SDLC, Agile methodologies, and business process modeling techniques.
- Experience working with enterprise systems such as ERP and CRM platforms, including SAP S/4HANA exposure.
- Strong analytical and problem-solving skills with the ability to identify root causes and design effective process improvements.
- Hands-on experience with data and reporting tools such as SQL and Excel, along with documentation and tracking tools like ADO.
- Ability to translate complex business needs into clear process documentation, user stories, and functional specifications.
- Excellent communication and stakeholder management skills, with experience facilitating workshops and cross-functional collaboration.
- Experience across domains such as billing, invoicing, finance, payments, CRM, or data migration (ETL) is highly desirable.
- Strong attention to detail, structured thinking, and ability to manage multiple priorities in a fast-paced environment.
- Bachelor’s degree in IT, Computer Science, Business, or a related field.
Responsibilities
- Gather, analyze, and document business requirements by evaluating current (As-Is) and future (To-Be) processes to identify improvement opportunities and define optimized workflows.
- Facilitate stakeholder workshops and discussions to capture requirements, align expectations, and ensure clarity across business and technical teams.
- Develop detailed process flows, business blueprints, user stories, and functional documentation to support solution design and implementation.
- Identify process gaps, inefficiencies, and improvement opportunities, and recommend scalable solutions aligned with business objectives.
- Define key performance indicators (KPIs), business rules, and success metrics to measure process effectiveness and operational improvements.
- Collaborate closely with development, QA, and implementation teams to ensure accurate translation of requirements into functional solutions.
- Support testing activities including test case preparation, UAT coordination, and validation of delivered solutions against business requirements.
- Maintain comprehensive documentation and track project activities using tools such as Azure DevOps (ADO), ensuring transparency and traceability.
- Support end-user training and change management activities to ensure smooth adoption of redesigned processes.
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