Business Analyst - AI & Automation
New
US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DCFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2-4 years of experience
- Required Skills
- SQLAirflowRESTful APIs
Requirements
- 2-4 years of experience in process analysis, automation, or a related field
- Ability to map end-to-end workflows, identify inefficiencies, and design optimised processes
- Strong understanding of API and systems integration, including proficiency with APIs, webhooks, and connecting various systems
- Hands-on experience with n8n, Airflow, Zapier, or similar automation platforms
- Functional understanding of how LLMs work (prompting, tokens, context windows)
- Experience in translating technical concepts for non-technical stakeholders and gathering business requirements
- Experience in generating documentation, tutorials, or enabled others to use technical tools
- Experience in querying databases and an understanding of data schemas
Responsibilities
- Conduct deep-dive sessions with cross-functional teams (Finance, Sales, CS, Legal, Security) and create detailed As-Is and To-Be process maps to identify bottlenecks and logic gaps
- Write highly detailed Product Requirement Documents, design test cases and define success parameters
- Be hands-on with creating n8n workflows, automation and as required, also be able to integrate new AI-powered tools with existing business processes
- Maintain a healthy, prioritized backlog of tasks and ensure the team is working on high impact tasks
- Monitor daily progress against project milestones and proactively flag any risks to the timeline
- Create "How-To" guides for every new automation launched
- Drive training sessions for the teams using new tools to ensure high adoption rates
- Establish a system for users to report bugs or suggest improvements post-launch
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