Associate Director, Project Management

New

United StatesFull-TimeDirector

Salary not disclosed

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Job Details

Requirements

Strong background in client management, consulting, or project delivery within a structured services environment.
Proven leadership experience managing and developing teams in a fast-paced operational setting.
Strong process orientation with the ability to manage workloads, capacity planning, and SOP execution.
Excellent problem-solving and analytical skills with a consultative approach to challenges.
Strong communication skills, both written and verbal, with the ability to manage multiple priorities effectively.
Ability to coach, mentor, and develop high-performing teams through feedback and structured development plans.
Adaptable leadership style with the ability to guide teams through change and evolving priorities.
Strong understanding of operational efficiency, service delivery, and continuous improvement principles.

Responsibilities

Lead, manage, and develop a team of project managers and project coordinators to ensure successful execution of market research projects.
Allocate resources effectively to ensure timely, accurate, and cost-efficient project delivery.
Partner with sales and recruiting teams to manage project feasibility, escalations, and execution challenges.
Oversee operational delivery for strategic accounts, ensuring SOPs, SLAs, and client expectations are consistently met.
Assign projects based on team capacity, expertise, and experience to optimize performance and outcomes.
Drive process consistency, operational efficiency, and continuous improvement across project workflows.
Conduct quality control reviews and identify opportunities for process optimization and issue resolution.
Provide coaching, performance management, and career development support for direct reports.
Maintain regular one-on-one check-ins to support team engagement, development, and performance alignment.
Collaborate with senior leadership to ensure team alignment with organizational goals and priorities.

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