Senior Sales Engineer, Public Safety (Mountain or Pacific Region)
New
A
AxonPublic Safety Software
United States. Candidates located in the Mountain or Pacific regions are strongly encouraged to apply.Full-TimeSenior
Salary110,000 - 160,000 USD per year
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Job Details
- Experience
- 8+ years
- Required Skills
- RESTful APIs
Requirements
- 8+ years of progressive experience in public safety, emergency communications, or PSAP operations
- Senior-level leadership experience strongly preferred (Director, Assistant Director, Executive Director, or equivalent)
- Demonstrated experience selling, implementing, or enabling public safety software (e.g., NG911 call handling, CAD, RMS, ESInet, radio systems, mass notification, or emergency communications platforms)
- Proven ability to operate as a field-facing technical advisor to Sales—owning discovery, solution design, demonstrations, technical validation, and RFP/RFI responses end-to-end
- Deep understanding of PSAP workflows, operational constraints, funding models, procurement cycles, and compliance environments
- Experience presenting to boards, executives, and elected officials
- Strong technical fluency across cloud-based platforms, integrations/APIs, network infrastructure, data workflows, and system interoperability within public safety environments
- Track record of building credibility with PSAP directors, IT leadership, emergency management leaders, and dispatch supervisors
- Experience partnering cross-functionally with Product and Engineering to influence roadmap priorities
- Comfortable operating in high-growth, ambiguous environments with minimal playbooks
- Exceptional executive communication and storytelling skills
- Willingness to travel up to 75%
Responsibilities
- Partner with AEs and RSMs to qualify opportunities, understand customer challenges, and design tailored technical solutions.
- Conduct in-depth discovery with 911 centers, emergency management agencies, and public safety IT teams.
- Deliver engaging product demonstrations, technical workshops, and proof-of-concept sessions tailored to the agency’s environment.
- Lead and respond to RFPs, RFIs, and security questionnaires with accuracy and professionalism.
- Translate complex technical concepts into clear, benefit-focused explanations for non-technical audiences.
- Serve as the subject-matter expert for Prepared’s platform architecture, integrations, APIs, and data workflows.
- Provide configuration and system design guidance based on customer requirements, existing CAD/NG911 systems, and IT infrastructure.
- Advise agencies on best practices for network security, system interoperability, and deployment planning.
- Work alongside Sales, Product, and Engineering to continuously improve our demo environments, messaging, and field readiness.
- Represent Prepared at tradeshows, conferences, and industry events as a technical ambassador.
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