Senior Professional Services Consultant - Compensation Planning
New
C
ChartHopHR Software
Remote (U.S.-based)Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 4-6 years
- Required Skills
- PythonSQLHTMLCSSREST APIMicrosoft Excel
Requirements
- 4-6 years of experience in Professional Services, SaaS, consulting, or a related field
- Proven ability to manage complex, multi-phase projects independently from scoping through delivery
- Direct customer-facing experience across company sizes, from SMB to Enterprise
- Experience configuring or managing third-party integrations and SFTP connections
- Strong aptitude for data structures, technical systems, and software configuration
- Experience with HTML, CSS, or Markdown
- Experience with complex custom formulas (Excel, Python, SQL, or equivalent)
- Familiarity with REST APIs and third-party integration patterns
- Outstanding written and verbal communication skills
Responsibilities
- Configure and manage complex compensation planning cycles spanning merit, bonus, and equity workflows
- Build and troubleshoot compensation and bonus formulas using proprietary formula languages
- Audit data inputs and validate outputs at every stage to ensure accuracy before delivery
- Develop custom compensation outputs including PDF letter templates and ad hoc reporting
- Configure, set up, and migrate third-party integrations and SFTP connections for existing customers
- Diagnose and resolve integration issues, data mapping/transformation errors, and sync failures using both the ChartHop UI and API response objects
- Serve as the primary point of contact for customers throughout each engagement
- Set and manage project expectations across stakeholders at all levels
- Translate complex technical concepts clearly for non-technical audiences; build customer confidence
- Create and maintain internal documentation; train teammates on processes as they evolve
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