AI & Automation Lead

New

Brazil. Argentina. South Africa. Mexico. Poland, aligned with US business hours for collaborationFull-TimeLead

Salary not disclosed

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Job Details

3+ years experience in AI, automation, or systems/process improvement roles
Proven experience building and implementing AI or automation solutions in a business environment
Hands-on experience with tools such as ChatGPT, APIs, Zapier, Make, or similar
Experience working across business systems such as CRM, ERP, or customer support platforms
Strong ability to identify inefficiencies and translate them into practical solutions
Demonstrated ability to execute quickly and deliver measurable outcomes
Strong communication skills and ability to work cross-functionally
Experience working with NetSuite, HubSpot, Zendesk, EZ Stock, Power BI, or Microsoft 365 (nice-to-have)
Experience in operations, business intelligence, or process optimization (nice-to-have)
Familiarity with sales, customer service, or supply chain workflows (nice-to-have)
Experience in fast-paced, high-growth, or project-based environments (nice-to-have)

Quickly learn and understand business operations across multiple departments
Identify inefficiencies, manual processes, and high-impact opportunities for AI implementation
Build and deploy AI-driven solutions across sales, customer service, operations, and reporting
Improve workflows such as prospecting, follow-ups, ticket routing, reporting, and internal processes
Develop automation solutions across tools including CRM, ERP, and support platforms
Create dashboards, reporting systems, and business intelligence insights
Drive adoption of AI tools across teams and ensure practical usage
Collaborate with stakeholders to iterate and refine solutions based on feedback
Own execution from problem identification through to solution delivery

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