Sales Engineer I, SE Desk - Mid West
New
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SamsaraConnected Operations Cloud
Midwest region within the US except Alaska, California (non-Bay Area), Connecticut, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Denver Metro (CO), Boulder Metro (CO),Chicago Metro (IL), Austin Metro (TX), Houston Metro (TX), Dallas Metro (TX), Seattle Metro (WA), SF Bay Metros (CA), NYC Metro (NY) and Washington DC MetroFull-TimeEntry
Salary69,317.5 - 93,200 USD per year OTE
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Job Details
- Experience
- 1+ years experience working with customers in a pre-sales or support capacity
- Required Skills
- RESTful APIsNetworking
Requirements
- BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
- Preferred 1+ years experience working with customers in a pre-sales or support capacity
- Ability to explain complex technical concepts to non-technical audiences
- Basic understanding of electronics and electrical systems
- Well-versed in one of the following: cloud software, networking, automation and control systems
- Experience tinkering with hardware gadgets, sensors, or vehicles is a plus
Responsibilities
- Assist the Global Sales Team with their technical inquiries and tasks by monitoring and maintaining an inbound question queue
- Assist with technical trials across Samsara’s Sales Engineering team as necessary to convey the value of a Samsara solution within a prospect’s operation
- Create software scripting solutions and integrations where appropriate to assist with technical proof of concepts
- Be available for internal Q&A from Samsara account teams requesting technical assistance on behalf of their customers
- Produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration
- Update and manage internal hardware and software lab infrastructure, both in office and remote kits
- Coordinate and participate in new product testing activities
- Gather and highlight industry-specific customer use cases for Samsara solutions by working with technical sales teams
- Coordinate cross functional communication to ensure prospect sucess (RFP responses, Product Feature REquest management, Customer Support triaging, etc.)
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