Senior Product Manager - AI-Powered Response Management
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Loopio Inc.B2B SaaS, Sales Tech
🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru)Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- NLP
Requirements
- 5+ years of Product Management experience in B2B SaaS
- Strong track record of shipping impactful, outcome-driven features
- Experience owning a product area end-to-end, including strategy, discovery, delivery, and adoption
- Proven track record of launching successful B2B AI-enabled products is a must-have
- Experience within the domain of sales tech solutions, including document/knowledge management
- Experience with products involving NLP, content retrieval, document processing, or recommendation systems
- Strong AI product foundation - comfortable partnering with Data Science on tradeoffs, evaluation frameworks, experimentation, and failure modes
- Customer-obsessed mindset, focused on reducing friction and driving confidence through automation and trusted outputs
- Strategic thinking balanced with execution rigour
- Able to translate complex technical and market signals into clear, actionable roadmaps
- Solid technical fluency and comfort collaborating closely with engineers on system design and prioritization
- Strong communication and storytelling skills
- Ability to align stakeholders and build confidence in the roadmap
- Excellent organizational and prioritization skills, managing multiple initiatives while staying anchored on outcomes
Responsibilities
- Own the end-to-end product strategy and roadmap for a key area of our platform, from discovery through delivery, launch, and iteration
- Collaborate closely with Design, Customer Experience, and Go-to-Market teams to understand how customers evaluate, trust, and adopt automated workflows, identifying friction points where automation succeeds or breaks down
- Partner with Engineering and Data Science to design and deliver AI-powered solutions involving areas such as content retrieval, search, document processing, and data extraction that effectively solve our users' JTBD
- Define, track, and optimize success metrics, including adoption, retention, automation rates, and reductions in manual effort
- Lead cross-functional rituals, including product reviews, roadmap alignment, metric readouts, and go-to-market enablement conversations
- Build market and competitive expertise to inform strategic bets and prioritization
- Engage directly with customers to understand where the product succeeds or breaks down, translating insights into clear product opportunities
- Drive alignment across stakeholders by clearly connecting roadmap decisions to customer outcomes and business impact
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