Engineering Operations Manager

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LearnWorldsEdTech SaaS
Greece. Cyprus. Athens, Attica, Greece. Thessaloniki, Central Macedonia, Greece. Heraklion, Crete, Greece. Limassol, Limassol, CyprusFull-TimeManager
Salary not disclosed
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Job Details

Requirements

  • Proven experience in operations / program management / org effectiveness in a product or engineering environment.
  • Strong ability to design and run repeatable processes (cadences, templates, checklists, tracking, retros).
  • Excellent communication skills (written and verbal) and high attention to detail.
  • Strong stakeholder management skills: you can coordinate busy people and keep things moving.
  • Comfort operating in ambiguity and building structure without creating friction.
  • A bias toward action, follow-through, and measurable outcomes.
  • Experience working closely with Engineering teams, tech leads, or engineering leadership.
  • Background in Engineering, Product, or a technical domain.
  • Experience scaling teams or running programs in a fast-growing SaaS environment.
  • Familiarity with performance review cycles, onboarding design, and hiring pipelines in tech orgs.

Responsibilities

  • Build and run the predictable “operating rhythm” of the Engineering department (cadences, rituals, follow-ups, accountability).
  • Own the operational side of key engineering-wide rituals (e.g., monthly engineering all-hands): agenda building, coordination, action tracking and ensuring follow-through.
  • Drive continuous improvement across Engineering: identify friction, propose improvements, run experiments, and ensure adoption, not just rollout.
  • Turn leadership discussions into actionable outcomes: notes, decisions, owners, timelines, and follow-through.
  • Strengthen Tech Lead effectiveness through management enablement, reinforcing 1:1 hygiene and team rituals, standardizing lightweight best practices, and ensuring key processes happen consistently.
  • Run Hiring Operations for Engineering: keep pipelines moving, remove bottlenecks, coordinate interview loops, improve screening flow and process efficiency, and continuously refine the hiring system.
  • Own Onboarding Operations for new Engineering joiners (especially devs): define and oversee onboarding structure, milestones, and handoffs, ensure shadowing of key meetings/rituals and fast relationship-building, and run onboarding feedback loops and iterate the onboarding system.
  • Operate performance and growth systems (process-first): review-cycle timelines, checklists, prerequisites, and reporting, ensure the right conversations happen, and support mentorship program operations.
  • Manage training/learning operations: support execution of the annual training budget plan & encourage knowledge sharing and internal learning loops.
  • Improve cross-functional awareness and alignment (Engineering ↔ PM/Design/etc.) at the process level & reduce surprises, clarify how information flows, and raise shared context.
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