Customer Solutions Specialist
L
LogiSense CorporationIoT, Communications, XaaS
CanadaFull-TimeMiddle
Salary70000 - 110000 CAD per year
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Job Details
- Experience
- 1–3 years
- Required Skills
- PythonAgileETLJavascriptRESTful APIsSaaS
Requirements
- 1–3 years of experience in a technical or customer-facing implementation role
- Experience analyzing and documenting customer requirements and translating them into scalable solutions
- Hands-on experience with JavaScript and/or Python
- Post-secondary education in Computer Science or a related technical field (or equivalent experience)
- Understanding of SDLC and agile development methodologies
- Experience with data migration, ETL processes, and system integrations
- Ability to deploy solutions including configuration, implementation, and integration
- Experience troubleshooting issues during unit testing, system testing, and user acceptance testing (UAT)
- Ability to support customers through go-live and post-launch activities
- Familiarity with automation and configuration-as-code approaches
- Experience using AI tools to facilitate data migrations and workflow processes
- Experience working cross-functionally with Product, Engineering, and Delivery teams
- Ability to coordinate UAT cycles with customers and stakeholders
- Strong documentation skills
- Ability to contribute to knowledge transfer and support transitions to ongoing support teams
- Strong problem-solving skills
- Excellent communication skills (written and verbal)
- Ability to manage multiple priorities and work independently
- Collaborative team player
Responsibilities
- Analyze requirements
- Design scalable solutions
- Support customers through implementation, testing, and launch
- Collaborate closely with Product, Delivery, and Engineering teams
- Ensure successful outcomes
- Contribute to the evolution of the platform
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