Software Solutions Engineering

New
CanadaFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
At least 3 years
Required Skills
AWSNode.jsHTMLCSSJavascriptShopifyTypeScriptAngularReact

Requirements

  • At least 3 years of experience as a software developer
  • Intermediate/Advanced expertise with Typescript
  • Intermediate/Advanced expertise with HTML/CSS
  • Intermediate/Advanced expertise with Javascript
  • Intermediate/Advanced expertise with Node
  • Intermediate/Advanced expertise with React
  • Intermediate/Advanced expertise with Angular
  • Intermediate/Advanced expertise with AWS
  • Knowledge of the Shopify environment
  • Knowledge of Shopify Liquid
  • Knowledge of Shopify’s API
  • Comfortable interfacing with both customers and internal staff from around the globe
  • Ability to take initiative and manage projects independently in a waterfall environment
  • Ability to deliver projects within a reasonable timeline
  • Creative and critical thinking skills

Responsibilities

  • Work closely with customers and internal teams to understand, scope, and build customized software solutions for Okendo’s e-commerce merchants
  • Become a highly knowledgeable product and integration expert
  • Work directly as an engineer to build and deliver technical solutions
  • Support the sales and expansion teams by providing technical product expertise (API, Onboarding, security, customer data)
  • Support the success team as the technical SME by answering questions and designing solutions regarding custom functionality, custom reporting, data migration, enterprise plan development, and escalated support tickets
  • Collaborate with tech and agency partners to understand, evaluate, scope, and develop custom functionality for 3rd-party tech integrations
  • Develop and maintain an in-depth understanding of Okendo’s products, code base, and integrations through internal training and independent research
  • Partner with prospects and customers to understand their requests and to gather technical requirements in order to recommend solutions that address their needs
  • Build relationships with key customer stakeholders by serving as a technical liaison from pre-sales to post-sales
  • Collaborate with the Product and Engineering teams, communicating customer and prospect feedback, product bugs and gaps, building custom solutions for strategic accounts, and testing and providing feedback on Okendo APIs and new product releases
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