Croatian-Speaking Customer Service for Tourism Industry

New

Mercier ConsultancyTourism Industry

Anywhere in GreeceFull-TimeMiddle

Salary not disclosed

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Job Details

Languages: Croatian, English

Requirements

Fluency in Croatian and English, both written and verbal
Strong communication and interpersonal skills
Commitment to delivering excellent customer service
Ability to work independently from a remote location in Greece
Previous experience in customer service or tourism is advantageous but not required
Exceptional organisational skills and attention to detail
Interest in the tourism industry and willingness to learn about Greece's travel opportunities

Responsibilities

Handle customer inquiries in Croatian regarding tourism services, travel arrangements, and bookings
Guide clients through booking processes and provide detailed information about travel options
Resolve customer issues promptly and ensure high levels of satisfaction
Maintain accurate documentation of customer interactions and transactions
Collaborate with the team to improve customer service and operational processes
Stay up-to-date with current tourism offerings and trends within Greece

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