Croatian-Speaking Customer Service for Tourism Industry

New

Patrique Mercier Recruitment By CyrielTourism Industry

GreeceFull-TimeMiddle

Salary not disclosed

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Job Details

Languages: Croatian

Requirements

Fluency in Croatian (both written and spoken)
Previous experience in customer service or tourism sector is advantageous but not required
Excellent communication skills
Excellent problem-solving skills
Ability to work independently
Ability to manage time effectively in a remote setting
Willingness to learn and develop professionally within a remote work environment

Responsibilities

Provide outstanding customer service to Croatian-speaking clients via phone, email, and online chat
Assist customers with various tourism-related inquiries, bookings, and support requests
Maintain professionalism and a friendly tone in all customer interactions
Record and document customer communications accurately to improve service quality
Collaborate remotely with team members to ensure consistent and excellent customer experiences
Participate in training to stay updated on tourism products, services, and best practices

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