Senior Manager, Solutions Architect - East
New
U.S. Remote, Central, EasternFull-TimeManager
Salary176000 - 250000 USD per year
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Job Details
- Experience
- 3+ years
- Required Skills
- Artificial IntelligenceHTMLCSSJavascriptReactSEORESTful APIsDigital MarketingSaaS
Requirements
- 3+ years leading technical post-sales teams (Solutions Architecture, Implementation, Sales Engineering) in SaaS/platform environments, with a track record of driving adoption and customer outcomes through hands-on leadership.
- Deep, hands-on expertise in modern web development and architecture (HTML, CSS, JavaScript, React, APIs).
- Ability to guide enterprise customers through technical decisions, tradeoffs, and scalable solution design.
- Strong people leader who develops high-performing ICs and fosters a culture of accountability, feedback, and continuous learning.
- Leads through active engagement, staying close to your team’s work and supporting them through ambiguity, customer challenges, and solution design.
- Balances execution with continuous improvement, evolving team processes, quality, and impact over time.
- Broad domain awareness across the digital ecosystem, including enterprise architecture, SEO, CRO, UX/UI, security, and digital marketing.
- Communicates with clarity and confidence, engaging effectively in both technical and business conversations.
- Builds trust and alignment across teams, operating as a strong partner to customer-facing and product organizations.
- Leads with self-awareness and integrity, fostering an inclusive, collaborative environment.
- Stays curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies.
Responsibilities
- Lead and actively support a team of Solutions Architects, driving Webflow adoption through hands-on coaching, deal support, and technical guidance.
- Coach ICs in real time—joining customer calls, refining solutions, and helping them navigate technical discovery, tradeoffs, and delivery with confidence.
- Own and improve the post-sales technical journey, rolling up your sleeves to refine implementation guidance, launches, and expansion plays.
- Step into complex customer conversations and escalations, providing direct technical input to unblock progress and model best practices.
- Partner closely with Sales, Customer Success, and Product, identifying friction, advocating for customers, and helping move deals and expansions forward.
- Set clear team goals and stay close to execution, ensuring consistent, high-quality delivery through scalable playbooks and processes.
- Build and lead a high-performing, inclusive team, hiring and developing strong technical talent and enabling customer-facing excellence.
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