Director, Operational Performance
United StatesFull-TimeDirector
Salary170000 - 180000 USD per year
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Job Details
- Experience
- Extensive experience
- Required Skills
- Data Analysis
Requirements
- Bachelor’s degree in Business, Operations Management, Pharmacy, or related field (MBA preferred)
- Extensive experience in operational performance, strategy execution, or transformation leadership roles
- Proven background in change management and organizational improvement initiatives
- Strong analytical skills with the ability to interpret complex data and translate it into actionable insights
- Experience with performance management frameworks, KPIs, and executive reporting
- Familiarity with Lean, Six Sigma, or other continuous improvement methodologies preferred
- Strong communication and presentation skills for executive-level audiences
- Ability to lead cross-functional teams and manage multiple priorities simultaneously
- Proficiency with data analysis, reporting tools, and performance tracking systems
- Strong leadership mindset with a focus on accountability, execution, and continuous improvement
Responsibilities
- Lead the design and execution of operational strategies aligned with enterprise goals and executive priorities
- Develop and manage the Quarterly Business Review (QBR) process, including performance reporting and executive presentations
- Define, track, and analyze key performance indicators (KPIs) to monitor operational efficiency and effectiveness
- Identify and drive continuous improvement initiatives to enhance processes, reduce costs, and improve service delivery
- Partner cross-functionally with leadership teams to ensure alignment and execution of strategic priorities
- Build dashboards, scorecards, and reporting tools to support real-time performance visibility
- Lead change management initiatives to support adoption of new processes and operational improvements
- Oversee resource allocation, budgeting, and prioritization for strategic initiatives
- Identify operational risks and develop mitigation strategies while ensuring compliance with regulatory and organizational standards
- Support training and development efforts to strengthen operational capabilities across teams
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