Resident

About Resident

Resident transforms living spaces, crafting comfort and style through its house of home furnishing brands. You'll join a company that has grown to over $1 billion in annual net revenue, serving consumers across North America, Canada, and the UK with brands like Nectar, DreamCloud, Awara, and Siena. Since 2017, Resident has pioneered as one of North America's fastest-growing and most profitable omnichannel retailers, disrupting the home furnishings category with deep expertise in data science, performance marketing, and e-commerce technology.

How We Work

Resident embraced a remote-first philosophy in 2016, building a distributed team across over 30 US states and 3 countries. You will work within a culture dedicated to Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum. Collaboration is key, with teams focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven functions. While primarily remote, occasional in-person meetings and trainings foster team alignment and growth, with approved travel expenses covered.

Engineering & Innovation at Resident

You will join a company that leverages cutting-edge technology to drive its growth and customer experience. Engineers and designers work with tools like Figma for product design and advanced AI solutions, including Claude + Amazon Ads MCP infrastructure, to optimize marketing and CX. We continuously build best-in-class advertising measurement capabilities, integrating AMC for robust attribution. You will solve challenges in multi-channel attribution, full-funnel media measurement, and the development of AI-powered customer experiences across voice, chat, and messaging, directly impacting customer satisfaction and efficiency. Our tech stack includes Amazon, Cloudflare Hosting, Person Schema, Envoy, WhatsApp, Hubspot Hosted, and Accelerated Mobile Pages.

Why Join Us

• Drive significant impact within a profitable omnichannel retailer, achieving over $1 billion in annual net revenue.
• Work remotely from anywhere within supported US states or countries, fostering work-life balance.
• Innovate with advanced AI and data-driven strategies in marketing, sales, and customer experience.
• Receive a free mattress and exclusive discounts, ensuring you experience the products you help craft.
• Join a team that values Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.

Benefits & Perks

• Remote-first workplace (since 2016)
• Competitive Salary & Annual bonus potential
• Health, Vision & Dental Insurance
• HSA company contributions
• 401K with company match component
• "Take what you need" Paid Time Off
• Wellness benefits
• WFH office and cell phone/internet stipend
• A FREE MATTRESS plus an awesome Friends and Family discount
• Online learning resources & trainings