Staff Solutions Architect - Professional Services
K
KongAPI and AI governance
Remote - California, West Coast BasedFull-TimeStaff
Salary not disclosed
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Job Details
- Experience
- 8+ years
- Required Skills
- AWSPythonGCPJavaKubernetesAzureLinuxDevOpsNetworking
Requirements
- 8+ years in customer-facing technical roles (professional services/product support)
- Hands-on implementation of API gateways/integrations
- Understanding of the API governance lifecycle
- Experience building infrastructure with VMs or Kubernetes containers
- Knowledge of DevOps, Security, and Networking fundamentals
- Proficiency in Linux, Cloud, and Development tooling
- Kubernetes proficiency
- Experience with major cloud providers (GCP, AWS, Azure)
- Application development experience (preferred)
- Prior experience in Open Source, API Management, Middleware, or SaaS software companies
- Software development in Java, Python, or Lua
- Strong desire and proven ability to solve hard technical problems with minimal supervision
- Excellent communication: concisely explain complex technical solutions
- Passion for technology
- Team-oriented and collaborative
- Self-aware and strong communication skills
- Exceptional organizational and change management skills; ability to manage competing demands
Responsibilities
- Lead and guide customers through their technical and innovation journey with Kong
- Serve as a technical guru and advisor to enterprise customers
- Consult with customer teams through the architecture, implementation, and deployment of Kong technology
- Help customers with API and AI governance lifecycle journeys
- Lead virtual and in-person technical workshops for customer architects, developers, security and operations teams
- Design and create an end to end solution architecture, addressing technical challenges, and providing hands-on technical implementation across the Kong platform
- Engage with customers on projects, guiding them through the installation and implementation of Kong solutions in their chosen environment
- Lead customer discussions, driving outcome-based professional services and provide technical thought leadership across the customer adoption journey
- Collaborate internally with product engineering, customer success, and account teams
- Build re-usable tools, author technical documentation, white papers, reference architecture, blogs, and design patterns based on customer experiences
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