Senior Technical Account Manager - Kubernetes
New
C
Cast AICloud-native, AI Infrastructure
Global team, diverse perspectivesFull-TimeSenior
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English, Korean
- Experience
- 5+ years
- Required Skills
- AWSGCPKubernetesAzure
Requirements
- Located in Seoul
- Business-level fluency in English
- Korean fluency required for customer-facing work
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field
- 5+ years of hands-on experience working with Kubernetes in production environments
- Deep expertise in Kubernetes cluster architecture, workload optimization, and incident resolution
- CKA, CKAD, CKS, or equivalent advanced certifications (preferred)
- 5+ years of professional experience in cloud computing (AWS, Azure, GCP)
- Demonstrable expertise in cost optimization, infrastructure design, and FinOps principles
- Proven track record of owning enterprise accounts end-to-end
- Experience with renewals, expansion, and executive relationship management
- Ability to lead technical discussions at architect and VP level
- Ability to translate complex infrastructure concepts for business stakeholders
- Prior experience in technical pre-sales, solutions architecture, or senior TAM at cloud-native/SaaS company (plus)
Responsibilities
- Serve as the primary technical authority for your portfolio
- Act as the first point of escalation and an extension of customers' engineering teams
- Build and maintain executive-level relationships
- Develop multi-year account plans aligning Cast AI's roadmap to customer business outcomes
- Lead complex technical onboarding across enterprise-scale Kubernetes environments
- Coordinate cross-functionally with engineering, product, and support during onboarding
- Own the renewal process and identify upsell/cross-sell opportunities
- Lead FinOps Business Reviews, presenting cost savings and strategic recommendations
- Synthesize customer feedback into actionable product insights
- Act as an internal advocate influencing Cast AI's roadmap
View Full Description & ApplyYou'll be redirected to the employer's site
