Operations Specialist - Product Launches
New
H
Hadley DesignsE-commerce
United States. Canada. Argentina. South Africa. Italy. SingaporeFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- At least 3 years
- Required Skills
- Project ManagementOperations Management
Requirements
- At least 3 years of experience in project management, operations, or program management
- Experience within fast-paced, cross-functional environments
- Strong collaboration skills across all organizational levels, including executives
- Strong organizational and communication skills
- Ability to manage complex projects and prioritize effectively
- Proficient in modern project management tools
- Proficient in documentation tools
- Ability to work within existing systems while thoughtfully improving them
- Ability to thrive in fast-paced environments
- Calm under pressure and able to move projects forward in ambiguous situations
- Motivated by ownership and accountability
- Excel at driving team effectiveness and achieving results
- Detail-oriented, understanding how small things impact the bigger picture
Responsibilities
- Lead cross-functional product launch initiatives from planning through execution, ensuring all work is completed on time and at the highest quality.
- Partner closely with the CCO and functional leads to ensure alignment on priorities, sequencing, and tradeoffs.
- Ensure the launch process is streamlined and organized, and that all deliverables are coordinated and meet expectations.
- Continuously identify opportunities for process improvements that increase efficiency and enhance execution.
- Own and manage project plans, dependencies, and timelines across teams to ensure every product launch is executed efficiently and on schedule.
- Drive regular check-ins with teams to align efforts, surface risks, and resolve blockers.
- Maintain and ensure the accuracy of project management tools such as ClickUp, Airtable, and Box.
- Provide clear, concise updates to leadership on project status, potential risks, and next steps.
- Serve as the trusted execution partner to leadership, ensuring work moves forward without delays or miscommunications.
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