Dating Coach (Customer Support)
New
W
Weekday AIMatchmaking
Remote (India)Full-TimeMiddle
Salary414000 - 518000 INR per year
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Job Details
- Languages
- English
- Experience
- 1 to 2 years
- Required Skills
- Problem SolvingGoogle SheetsCustomer support
Requirements
- 1 to 2 years of experience in customer support
- Positive phone demeanor
- Fluency in spoken and written English
- Ability to explain internal processes clearly and professionally
- Display empathy and professionalism in client interactions
- Confident use of internal tools such as the Admin Panel, Zoho Voice, and Google Sheets
- Anticipate challenges and take initiative to resolve them effectively and promptly
- Manage duties independently while contributing to process improvements
- Take ownership of responsibilities and proactively enhance processes
- Demonstrate empathy, dedication to service, and integrity
Responsibilities
- Conduct consultations and provide customer support
- Offer troubleshooting assistance for navigating our platform and CF app
- Address customer concerns and manage escalations when necessary
- Handle sales calls
- Schedule appointments for the company’s other services
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