Senior Product Designer - Commerce and Lifetime Value

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Remote-friendly (US)Full-TimeSenior

Salary not disclosed

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Job Details

Experience: 7+ years

Requirements

7+ years of experience designing consumer-facing products at scale (web, mobile, and/or TV).
Experience in growth or monetization is a significant plus.
Strategic thinker: understand the 'why' behind business metrics like average revenue per member, churn rate, etc.
Mastery of craft: exceptional skill in interaction design, visual design, systems, and prototyping.
Ability to produce a wide range of concepts quickly and go deep into edge cases and platform patterns.
Experimental by nature: enjoys A/B testing and iterating based on data without sacrificing user's emotional experience.
Comfortable with change and ambiguity, thriving in a remote-friendly, highly complex environment.
Ability to drive projects forward independently and view constraints as creative puzzles.
Great communicator and collaborator: exceptional verbal and written communication skills with a humble, partner-first approach.

Responsibilities

Design critical member touch points that drive long-term customer value through proactive, data-driven interventions and experiences.
Drive the strategic evolution of the member journey from the moment a user considers joining to the years they spend as a loyal subscriber.
Help Netflix scale its global footprint through monetization, plan innovation, and high-impact experimentation.
Design for households to maximize value across multiple profiles and devices.
Translate intricate targeting frameworks, ML algorithms, and regional privacy regulations into simplified, user-centric design strategies.
Create intuitive experiences that help members discover and utilize the full breadth of their plans (including Standard with Ads, Standard, and Premium offerings).
Explore and provoke for seamless onboarding flows, identify key moments for upsells, and deploy personalized and compelling offers.
Translate complex business constraints and technical ambiguity into elegant design solutions that drive measurable revenue impact.
Partner with Ads, Commerce, and Core Product teams to ensure a unified experience across TV, Mobile, and Web.
Create beautiful, emotionally compelling, and pixel-perfect design and narratives.

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