Learning Support Manager (APAC)

New

CadmusEdTech

AustraliaFull-TimeManager

Salary not disclosed

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Job Details

Experience: 5+ years

Requirements

A bachelor's degree
5+ years building and running learning experiences for adult learners (teacher, trainer, tutor, learning designer, or similar)
Solid grounding in pedagogy, especially around assessment design and academic integrity
Experience supporting users of a product, software or otherwise
A track record of managing complex projects to completion, both solo and in a team
A warm, confident presence in front of a room and one-on-one
Strong writing: you can draft a clear email, training agenda, or facilitator guide

Responsibilities

Run workshops, webinars, and training sessions that academics actually want to come to
Build trust with current and prospective teacher users in one-on-ones and group settings, both in-person and online
Consult on assessment design: scaffolded, pedagogically sound briefs that help students do their best thinking
Handle inbound support for teachers and students (fast, clear, warm)
Manage multiple pilot and enterprise implementation projects from kickoff to go-live

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