German-Speaking Customer Success Specialist
New
HungaryFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English (B2), German (C1)
- Required Skills
- SalesforceSAP
Requirements
- Strong communication skills in English (B2)
- Strong communication skills in German (C1)
- Experience in Customer Success
- Experience in Account Management
- Experience in BPO
- Customer-focused mindset
- Excellent communication skills
- Proactive
- Organized
- Tech-savvy
- SAP (is a plus)
- Salesforce (is a plus)
Responsibilities
- Build strong customer relationships and drive success
- Handling customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices
- Supporting customers and local teams with contract administration and invoice-related tasks, along with related customer service activities
- Conduct proactive outreach campaigns
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