Senior People Operations Manager
New
AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NY, NV, OR, TN, TX, UT, VA, or Ontario, CanadaFull-TimeSenior
Salary150000 - 200000 USD per year
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Job Details
- Experience
- 7+ years
Requirements
- 7+ years of progressive People Operations experience
- Payroll, benefits, and compliance ownership at a fast-growing startup (scaled from 150 to 350 employees)
- Experience managing a distributed or offshore operations team (preferred)
- Strong understanding of multi-state employment compliance
- Operational risk management experience
- Experience partnering with external vendors (payroll, benefits, EOR, immigration counsel)
- High attention to detail and strong judgment handling confidential employee data
- Strong project management skills
- Ability to execute against deadlines
- Experience managing EOR platforms (Deel, Remote, Rippling Global, Oyster, Papaya, etc.) (preferred)
- Familiarity with immigration support processes and vendor coordination (preferred)
- Experience in a high-growth startup environment (preferred)
- HRIS expertise and comfort driving process automation (preferred)
Responsibilities
- Lead a distributed offshore People Ops team; provide coaching and structure to two direct reports
- Establish workflows, quality standards, and SLAs for onboarding, payroll, and benefits
- Drive HRIS data integrity, automation, and self-service, including utilizing AI tools to automate and optimize HR processes
- Oversee end-to-end payroll processing, tax withholding, and year-end reporting (W-2s) for all populations
- Lead open enrollment and manage the full suite of health and retirement programs, vendor performance, and broker relations
- Manage EOR partnerships for international employees, including contract updates and cost forecasting with Finance
- Own the compliance calendar (federal, state, local) and lead audits for payroll and documentation
- Oversee onboarding/offboarding execution and streamline operational handoffs with IT and Legal
- Coordinate with counsel to manage immigration filings, visa tracking, and work authorization support
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