Technical Program Manager (P4) - GTM Sales Automation
New
Ontario, British Columbia or Alberta, CanadaFull-TimeManager
Salary120640 - 150800 CAD per year
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Job Details
- Experience
- 7+ years of experience in Program Management, Sales Operations, Business Operations, or Revenue Operations; 5+ with a significant focus on sales automation or sales technology.
- Required Skills
- AgileMicrosoft Power BISalesforceTableau
Requirements
- Bachelor's degree in Business Administration, Operations Management, Project Management, or a related field.
- 7+ years of experience in Program Management, Sales Operations, Business Operations, or Revenue Operations.
- 5+ years with a significant focus on sales automation or sales technology.
- Proven track record of successfully leading and delivering complex, cross-functional strategic initiatives in a fast-paced environment.
- Highly analytical with a data-driven approach to problem-solving and decision-making.
- Ability to think strategically and translate complex or ambiguous concepts into actionable plans.
- Excellent project management skills (PMP or similar certification a plus) with experience in various project management methodologies (e.g., Agile).
- Exceptional communication (written and verbal), presentation, and interpersonal skills, capable of influencing and engaging stakeholders at all levels.
- Expertise in sales automation tools and platforms (e.g., Salesforce, Sales Engagement Platforms like Outreach/Salesloft etc.) is highly desirable.
- Experience with implementation or optimization of sales automation systems is a strong plus.
- Experience managing programs involving AI/ML integration into sales workflows (desired).
- Familiarity with reporting and BI tools (e.g., Tableau, Power BI) (desired).
- Experience in a high-growth SaaS environment (desired).
- Salesforce certification(s) (desired).
Responsibilities
- Develop comprehensive program plans, including scope, objectives, key results (OKRs), timelines, resource requirements, and risk mitigation strategies.
- Drive execution of these programs, often involving new tool implementations, large scale process re-engineering, or new internal product launches.
- Facilitate regular steering committee meetings and communicate program status, risks, and dependencies to executive stakeholders.
- Ensure change management plans are in place to drive successful adoption and utilization of new processes and technologies.
- Work with Sales Automation leaders to define and lead intra departmental initiatives.
- Proactively identify risks, remove roadblocks, and champion adoption of new processes, tools, or strategies across GTM teams.
- Define and track key performance indicators (KPIs) for all programs and initiatives, measuring their impact on GTM effectiveness and/or sales productivity.
- Create compelling reports and presentations for various audiences, including executive leadership, on program progress, outcomes, and business impact.
- Conduct post-implementation reviews to assess success and identify lessons learned.
- Build strong, collaborative relationships with cross-functional stakeholders at all levels of the organization.
- Act as a central point of contact for program-related communications, ensuring transparency and alignment.
- Influence and motivate project team members, consultants, and partners to achieve common GTM goals.
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