Director, GTM Business Architecture

New
Remote - USFull-TimeDirector
Salary171120 - 251600 USD per year
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Job Details

Experience
10+ years
Required Skills
Artificial IntelligenceSalesforceGenerative AI

Requirements

  • 10+ years in GTM Operations, Business Systems, or Management Consulting
  • 2+ years of people management
  • Proven ability to understand sales and design for productivity
  • Deep expertise in the Salesforce ecosystem
  • Experience with integrated GTM tools (Clari, Gong, Outreach, etc. or similar)
  • Proven experience identifying and defining high-impact AI use cases for revenue organizations
  • Expert at building business cases, quantifying success metrics, and driving adoption
  • Proactive in identifying friction, getting alignment, building a business case, and seeing through to implementation
  • Exceptional ability to simplify complex technical concepts for executive audiences
  • Ability to translate vague business "wants" into precise technical "needs"
  • Ability to lead through influence, drive change and build cross-functional alignment
  • Build for where the company will be in 2 years

Responsibilities

  • Drive the design of new GTM capabilities and systemic process enhancements.
  • Audit existing sales motions to pinpoint bottlenecks, then architect the "to-be" state for specific workflows.
  • Optimize for rep productivity, data integrity, and customer experience.
  • Serve as the primary GTM stakeholder representative into company-wide system and business process transformations.
  • Architect the GTM AI roadmap.
  • Identify and define the requirements for GenAI capabilities.
  • Collaborate with Data Engineering to ensure process design supports clean, automated reporting and data integrity.
  • Lead the definition of business requirements, process flows, and user stories.
  • Establish and lead a formal intake and prioritization framework to rank field requests.
  • Own the User Acceptance Testing (UAT) framework.
  • Manage the prioritization of the GTM tech stack.
  • Design and lead "Voice of the Field" programs.
  • Lead the launch strategy for new capabilities, partnering with Enablement.
  • Attract, develop, and lead a small, elite team of Business Architects/Analysts.
  • Act as a trusted advisor to VP/SVP leaders in GTM and Enterprise Technology.
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171120 - 251600 USD per year
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