E-Commerce Project Coordinator (Maternity Cover)

BooksyE-commerce

PolandFull-TimeMiddle

Salary not disclosed

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Job Details

Languages: English

Requirements

Experience in an operations-focused role, customer support environment, or a similarly hands-on position involving coordination across different tasks.
Strong sense of ownership and the ability to work independently in a remote setup without close day-to-day supervision.
Confidence managing several priorities at the same time, with good judgment on when to solve things directly and when to involve others.
Clear communication skills and a practical, solution-oriented approach to working with both external partners and internal stakeholders.
Comfort working in a growing, international organization where processes require flexibility, responsiveness, and strong self-organization.
Relevant experience in marketplace operations, e-commerce operations, customer support, or project coordination ideally within e-commerce or retail environments.
Practical exposure to working with suppliers, onboarding processes, or operational support activities.
Ability to manage multiple tasks and requests simultaneously while maintaining structure and responsiveness.
Hands-on understanding of topics such as product feeds, product onboarding, billing support, or related operational workflows.
Experience with marketplace middleware tools, preferably BaseLinker or equivalent platforms such as ChannelEngine, Tradebyte, Rithum is an advantage.
Strong level of independence, motivation, and accountability suited to a remote working environment.
Good English communication skills and comfort operating within an international organization.
A proactive, hands-on mindset with the ability to adapt to changing needs and support a broad operational scope.

Responsibilities

Support day-to-day marketplace operations connected with supplier onboarding, product setup, and ongoing operational coordination.
Ensure operational processes run smoothly across a variety of tasks, including supplier support, billing-related topics, and product feed management.
Work closely with internal stakeholders while also serving as a point of contact for suppliers.
Help coordinate activities across teams and keep operational work moving forward in a structured and responsive way.
Coordinate supplier onboarding activities, supporting suppliers as they are introduced to the platform from an operational perspective.
Manage a variety of marketplace operations tasks, including product onboarding, feed-related coordination, and billing or support-related topics.
Act as a point of contact for supplier support, responding to operational questions and helping resolve issues efficiently.
Work across internal teams to move requests forward, identify where support is needed, and make sure the right people are engaged when necessary.
Handle multiple incoming priorities at once, organizing work effectively and keeping operational processes from losing momentum.

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