Patient Growth Specialist - Enrollment Operations

New

AviaryHealthcare

United StatesContractMiddle

Salary30 USD per hour

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Job Details

Requirements

Bachelor’s degree
Proven experience in cold calling, outbound sales, or high-volume call environments
Strong verbal communication skills with the ability to build trust quickly over the phone
Comfort handling objections and motivating patients to take action
Ability to perform in a metrics-driven, fast-paced environment
Strong technical aptitude and comfort helping patients navigate mobile apps and resolve basic tech issues
Reliable internet connection and a quiet, professional home workspace
Healthcare, digital health, or patient engagement experience (preferred)
Business development, inside sales, or growth roles (preferred)
Experience onboarding or enrolling users into programs or platforms (preferred)
Familiarity with CRMs, power dialers, or patient management systems (preferred)

Responsibilities

Make high-volume outbound cold calls to prospective patients
Engage patients in clear, empathetic conversations to drive enrollment into our virtual cardiac rehab program
Confidently explain program benefits, expectations, and next steps
Assist patients with mobile app downloads, account setup, and basic technical troubleshooting
Complete initial reminder outreach to confirm upcoming appointments and reduce no-shows
Accurately document call outcomes, patient status, and next steps in internal systems
Meet or exceed daily call volume and enrollment targets
Partner closely with Enrollment Operations and Clinical teams to ensure a seamless patient experience

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30 USD per hour

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