Exercise Physiologist - Patient Enrollment

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AviaryHealthcare
United StatesContractMiddle
Salary30 USD per hour
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Job Details

Requirements

  • Bachelor’s degree in Exercise Science, Kinesiology, Health Sciences, Nursing, or a related clinical field or equivalent clinical experience in cardiac rehab, physical therapy, or patient care
  • Background in one or more of the following: Exercise physiology, Cardiac rehabilitation, Clinical care coordination, Patient education or health coaching
  • Strong verbal communication skills with the ability to build trust quickly with cardiac patients
  • Comfort discussing cardiac conditions, procedures, and recovery in patient-friendly language
  • Proven ability to perform in a metrics-driven, high-volume calling environment
  • Strong objection-handling skills and ability to motivate behavior change
  • Technical comfort helping patients navigate mobile apps and resolve basic tech issues
  • Reliable internet connection and a quiet, professional home workspace
  • Certified Exercise Physiologist (ACSM-CEP), Clinical Exercise Physiologist, Cardiac Rehab Specialist, RN, or similar clinical credentials (Highly Preferred)
  • Prior experience in: Cardiac rehab programs, Hospital discharge or referral coordination, Patient navigation or care management (Highly Preferred)
  • Experience enrolling patients into clinical or digital health programs (Highly Preferred)
  • Familiarity with EMRs, CRMs, power dialers, or patient engagement platforms (Highly Preferred)
  • Sales, outreach, or growth experience in healthcare or digital health environments (Highly Preferred)

Responsibilities

  • Make high-volume outbound calls to eligible cardiac patients identified through health system partners
  • Educate patients on cardiac rehabilitation, program expectations, and clinical benefits in a clear, reassuring way
  • Use strong objection-handling and motivational interviewing techniques to drive enrollment and attendance
  • Answer basic clinical questions within scope and appropriately escalate complex clinical concerns to the care team
  • Assist patients with mobile app downloads, account setup, and basic technical troubleshooting
  • Complete appointment reminder and confirmation outreach to reduce no-shows and improve attendance
  • Accurately document call outcomes, patient status, and next steps in internal systems
  • Meet or exceed daily call volume, enrollment, and attendance targets
  • Partner closely with Enrollment Operations and Clinical teams to ensure a high-quality, compliant patient experience
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30 USD per hour
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