Junior Technical Writer

Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Our team is based in the United Kingdom, and we are a remote-friendly organisation with flexibility in where you work. You will collaborate closely with global teams while supporting UK-focused products and customers.Full-TimeJunior

Salary not disclosed

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Job Details

Experience: 1–2 years

Requirements

1–2 years of professional experience in technical writing or product documentation
Equivalent experience developing content for software products
Ability to quickly learn new systems
Ability to understand technical concepts
Ability to produce clear, structured documentation with guidance from cross-functional partners
Humble, open, and curious
Detail-oriented and quality-driven
Proactive and organised
Collaborative and communicative

Responsibilities

Created and updated Help Center articles and workflow guides to reflect the latest product functionality
Partnered with Product and Engineering teams to gather context on new features and translate technical details into user-friendly documentation
Supported the development and publication of release notes that clearly explain product changes and their impact on users
Collaborated with Services and Support teams to develop documentation that supports customer onboarding and implementation
Reviewed and updated screenshots, visuals, and existing content to ensure accuracy and consistency across knowledge resources

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