Dental Insurance Verifier
S
SuperStaffDental Insurance
PhilippinesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2+ years
- Required Skills
- Microsoft Office Suite
Requirements
- 2+ years of dental insurance verification preferred
- Experience working with US dental insurance companies
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite
- Proficiency in G-Suite
- Excellent organizational abilities
- Attention to detail
- Ability to multitask and work in a fast-paced environment
- Professional demeanor
- Client-focused mindset
- Background in project management or customer service is highly valued
Responsibilities
- Verifies and documents participation status with all insurances and umbrellas
- Take calls to follow up on specific issues or requests with insurance and umbrellas
- Perform related duties as assigned, within your scope of practice
- Assist with client communication, including scheduling meetings, preparing materials, and following up on action items
- Maintain accurate client records and update account information in Google Sheets for shared updates between client and Account Manager
- Coordinate project timelines and deliverables for external clients to maintain progress within their given process
- Prepare paperwork (contract applications and letter requests) for assigned accounts
- Handle routine client inquiries and escalate complex issues appropriately
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