Senior Systems Administrator
New
S
slashBlueManaged IT Solutions
Several US statesFull-TimeSenior
Salary not disclosed
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Job Details
- Required Skills
- Google Workspace
Requirements
- Patience and composure when dealing with upset or stressed users
- Knowledge of different operating systems and technologies to resolve advanced client & infrastructure issues
- Hardware Knowledge: understand function of all deployed hardware in client’s technology stack and slashBlue’s Catalog
- Problem-solving: ability to troubleshoot and find solutions
- Excellent verbal and written communication skills
- Organization and time management skills
- Broad and Deep knowledge of End-user computers: Hardware, OS (Windows/MAC) and software (Microsoft & Google Workspace suite)
- Infrastructure and cloud technology: Azure Administration, Windows Server management, Microsoft Intune device deployment, VMWare & Microsoft Hyper-V administration
- Network Administration: Firewalls, VLANs, VPN, WAPs, routing and switching, connectivity & latency
- Security Services: Account management (Active Directory/Entra), Group Policy management, Anti-virus/anti-malware prevention & response
- Scripting & Process Automation: Secure Ai tools and utilization, Powershell Scripting desired, Ability to identify process inefficiencies
Responsibilities
- Manage and maintain slashBlue client's systems through reactive and proactive measures & maintenance
- Install and configure software updates on internal and slashBlue client systems
- Manage and maintain slashBlue client backup solutions to restore and protect user information
- Configure, manage, and support firewalls, VLANs, routing, switching, site-to-site & client VPNs
- Troubleshoot connectivity, latency, and security issues on client networks
- Assist in the remediation of internal and slashBlue client data and systems based on cybersecurity audit results
- Assist in creation & updating of accurate system diagrams & workflow maps for supported client systems
- Assist the Help Desk team in timely closure of support tickets with superior customer service
- Provide on & off-site support to slashBlue clients according to our Client Service Expectations, as needed
- Required participation in rotating, scheduled Escalation & After Hours On-Call POC
- Create and maintain accurate documentation for our internal knowledge base
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