Product Manager III - Core Integrations & Digital Banking
New
B
BankjoyFinTech
CanadaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 5â8 years
- Required Skills
- JiraRESTful APIs
Requirements
- 5â8 years of experience in product management, product ownership, technical implementation, or a closely related role in fintech or financial services
- Strong hands-on experience with core banking systems, digital banking platforms, ACH, payments, or system integrations
- Deep technical fluency with APIs, data flows, and system integrations
- Proven ability to independently triage and resolve complex technical and workflow issues
- Extensive client-facing experience with strong communication and relationship management skills
- Exceptional multitasking and prioritization skills across multiple concurrent workstreams
- Strong responsiveness and follow-through in managing client and internal requests
- Excellent written and verbal communication skills
- Experience working with credit unions or community banks (Nice to Have)
- Computer Science background or prior coding experience (Nice to Have)
- Familiarity with platforms such as Q2, Apiture, Temenos, Fiserv, or similar digital banking vendors (Nice to Have)
Responsibilities
- Own the delivery of core banking integrations and foundational digital banking features end-to-end
- Assist with API definitions, data mapping documentation, and integration requirements across multiple concurrent projects
- Work directly with engineering teams to clarify requirements, validate implementation details, and make technical tradeoffs
- Support testing and validation of integrations prior to client launch
- Monitor post-launch issues and trends to proactively identify root causes and drive product improvements
- Serve as a primary client-facing product contact throughout implementations and post-go-live support
- Join client calls, lead technical discussions, and build trusted relationships with client stakeholders
- Act as a first line of triage for issues raised by clients, Implementation, and Tech Support related to core integrations and digital banking workflows
- Independently investigate, analyze, and resolve issues before escalating to engineering
- Maintain a well-organized and prioritized JIRA backlog across multiple workstreams
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