Product Manager III - Core Integrations & Digital Banking

New
B
BankjoyFinTech
CanadaFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
5–8 years
Required Skills
JiraRESTful APIs

Requirements

  • 5–8 years of experience in product management, product ownership, technical implementation, or a closely related role in fintech or financial services
  • Strong hands-on experience with core banking systems, digital banking platforms, ACH, payments, or system integrations
  • Deep technical fluency with APIs, data flows, and system integrations
  • Proven ability to independently triage and resolve complex technical and workflow issues
  • Extensive client-facing experience with strong communication and relationship management skills
  • Exceptional multitasking and prioritization skills across multiple concurrent workstreams
  • Strong responsiveness and follow-through in managing client and internal requests
  • Excellent written and verbal communication skills
  • Experience working with credit unions or community banks (Nice to Have)
  • Computer Science background or prior coding experience (Nice to Have)
  • Familiarity with platforms such as Q2, Apiture, Temenos, Fiserv, or similar digital banking vendors (Nice to Have)

Responsibilities

  • Own the delivery of core banking integrations and foundational digital banking features end-to-end
  • Assist with API definitions, data mapping documentation, and integration requirements across multiple concurrent projects
  • Work directly with engineering teams to clarify requirements, validate implementation details, and make technical tradeoffs
  • Support testing and validation of integrations prior to client launch
  • Monitor post-launch issues and trends to proactively identify root causes and drive product improvements
  • Serve as a primary client-facing product contact throughout implementations and post-go-live support
  • Join client calls, lead technical discussions, and build trusted relationships with client stakeholders
  • Act as a first line of triage for issues raised by clients, Implementation, and Tech Support related to core integrations and digital banking workflows
  • Independently investigate, analyze, and resolve issues before escalating to engineering
  • Maintain a well-organized and prioritized JIRA backlog across multiple workstreams
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