Operations Coordinator
New
P
PavagoServices, SaaS, logistics
Pakistan, U.S. client business hoursFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2+ years
- Required Skills
- SalesforceMicrosoft ExcelMicrosoft OfficeHubSpotGoogle SheetsGoogle WorkspaceNetSuiteCRM
Requirements
- 2+ years in operations, coordination, or business support roles.
- Proficiency with Microsoft Office/Google Workspace.
- Familiarity with ERP, CRM, or operational systems (Salesforce, HubSpot, NetSuite, or equivalent).
- Strong Excel/Google Sheets skills (dashboards, pivot tables, KPI tracking).
- Background in process improvement (Lean, Six Sigma, Kaizen, etc.) is ideal.
- Experience preparing SOPs and operational documentation is ideal.
- Exposure to data visualization tools (Power BI, Tableau, Looker) is ideal.
- Industry experience in services, SaaS, logistics, or professional firms is ideal.
Responsibilities
- Track workflows across departments (finance, HR, customer service, logistics, IT).
- Ensure operational tasks are completed on schedule and according to SOPs.
- Escalate bottlenecks or inefficiencies to management.
- Maintain operational databases and dashboards.
- Generate weekly/monthly reports on KPIs such as productivity, resource utilization, and cost efficiency.
- Maintain and update SOPs, process maps, and compliance documentation.
- Manage vendor communication, track service delivery, and ensure invoices are routed/approved.
- Coordinate between teams to align on projects, events, or recurring tasks.
- Ensure daily operations adhere to compliance and quality standards.
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