Senior Salesforce Administrator & QA Specialist
CanadaFull-TimeSenior
Salary78330 - 100000 CAD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- QASalesforce
Requirements
- 5+ years of hands-on Salesforce administration experience in a complex, fast-paced enterprise environment
- Strong experience owning QA processes, including testing strategy, regression testing, and release validation
- Salesforce Administrator Certification
- Salesforce Advanced Administrator Certification
- Deep expertise in Salesforce declarative tools such as Flows, validation rules, permissions, reports, and dashboards
- Experience with release management, sandbox strategy, and structured change control processes
- Strong ability to balance tactical execution with long-term system scalability and architecture thinking
- Excellent communication skills with the ability to collaborate across technical and non-technical stakeholders
- Experience working with enterprise-level integrations or automation environments is an asset
- Familiarity with Revenue Operations, Sales, or Customer Success workflows is a plus
- Exposure to Salesforce AI capabilities or similar automation tools is considered an advantage
- Strong analytical mindset with a focus on quality, reliability, and continuous improvement
Responsibilities
- Own the administration, configuration, and ongoing optimization of Salesforce, including security, automation, and system customization
- Manage user roles, permissions, profiles, workflows, validation rules, and declarative development tools to support business needs
- Serve as the primary QA lead for Salesforce changes, including enhancements, integrations, releases, and bug fixes
- Design and execute test plans, regression testing, and UAT processes to ensure high-quality deployments
- Oversee release management, sandbox coordination, and change control processes to ensure smooth production deployments
- Partner with cross-functional teams (Sales, Marketing, Customer Success, Finance, Support, and Deployment) to deliver scalable Salesforce solutions
- Maintain data quality, governance standards, reporting accuracy, and system documentation across the platform
- Identify opportunities to streamline workflows, reduce technical debt, and improve platform usability and automation
- Support incident resolution, root-cause analysis, and continuous system improvement initiatives
- Leverage Salesforce AI and automation capabilities to enhance operational efficiency and reporting workflows
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