Senior Business System Analyst - Go-To-Market Systems (Salesforce)

New

Canada (Ontario, British Columbia, or Alberta)Full-TimeSenior

Salary not disclosed

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Job Details

4–8 years of experience in Salesforce implementation, administration, support, and maintenance within complex environments
Strong hands-on experience with Salesforce Sales Cloud and opportunity management processes
Salesforce Administrator Certification
Advanced knowledge of Salesforce Flow and business process automation
Proven ability to translate business needs into scalable system and technical requirements
Strong communication, facilitation, and presentation skills with the ability to engage technical and non-technical stakeholders
Experience working in global, cross-functional teams in fast-paced environments
Experience with Salesforce Platform App Builder
Experience with Salesforce Developer I certification
Experience with SOQL/SQL
Experience with analytics tools
Ability to simplify complex technical concepts for diverse audiences

Collaborate with product owners, technical leads, and program managers to design, build, and maintain Salesforce and adjacent GTM system solutions
Own end-to-end delivery of system enhancements supporting opportunity lifecycle management and broader Sales Operations processes
Translate business requirements into clear technical specifications and ensure alignment across upstream and downstream systems
Develop and maintain a holistic understanding of CRM processes, user journeys, and data flows to ensure scalable and consistent solutions
Lead requirement gathering sessions and stakeholder engagement across global, cross-functional teams
Partner with third-party vendors to implement out-of-the-box functionality and design custom Salesforce-based solutions
Support continuous improvement of Salesforce architecture, automation (including Flow), and integration with ETL and analytics tools

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