Revenue Operations Analyst / Salesforce Administrator
Must be based in the USFull-TimeMiddle
Salary75000 - 95000 USD per year
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Job Details
- Experience
- 3+ years
- Required Skills
- SalesforceMicrosoft ExcelHubSpotGoogle Sheets
Requirements
- 3+ years of experience in Revenue Operations, Sales Operations, or Salesforce Administration in a B2B SaaS environment
- Salesforce Administrator certification or equivalent hands-on experience
- Strong Salesforce reporting skills
- Working knowledge of Salesforce CPQ
- Experience supporting a sales team's operating rhythm (pipeline reviews, forecasting, data hygiene)
- Solid analytical skills
- Detail-oriented with a bias toward accuracy and follow-through
- Comfortable managing competing requests and prioritizing in a fast-paced environment
- Clear communicator who can work effectively with sales reps, managers, and cross-functional partners
Responsibilities
- Build and maintain Salesforce reports and dashboards for pipeline reviews, forecast calls, QBRs, and leadership reporting
- Pull and prep data for weekly and monthly operating cadences; ensure reporting is accurate and delivered on time
- Own pipeline hygiene by proactively identifying issues, driving accountability with reps, and improving underlying processes to prevent recurring problems
- Track funnel metrics (lead-to-opportunity, stage conversion, win rates) and rep attainment; surface trends and anomalies
- Analyze data to identify trends, risks, and opportunities; proactively surface insights to GTM and Finance stakeholders
- Contribute to ongoing improvements in Salesforce configuration to support evolving business needs
- Support the quote-to-cash process in Salesforce CPQ
- Maintain lead routing, assignment rules, and MQL-to-SQL handoff processes
- Support data enrichment and deduplication efforts to maintain data integrity across systems
- Manage integrations and day-to-day operations of GTM tools, including HubSpot, Outreach, ZoomInfo, Gong, and LinkedIn Sales Navigator
- Handle user onboarding/offboarding, access requests, and first-line troubleshooting across revenue systems
- Maintain system documentation, process guides, and training materials; support ongoing team enablement
- Assist with renewal tracking and ensure renewal pipeline data in Salesforce is current and accurate
- Help ensure Salesforce data aligns with what finance needs for bookings, billing, and commission calculations
- Partner with RevOps and GTM stakeholders to support improvements to systems and processes
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