Senior Manager, Product Operations
USFull-TimeManager
Salary170000 - 230000 USD per year
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Job Details
- Experience
- 8+ years
- Required Skills
- Artificial Intelligence
Requirements
- 8+ years in product operations, strategy & ops, or program management
- at least 2–3 years in people management
- Deep experience designing operational systems that scale across a product org
- Strong executive communication: ability to present operational complexity at the VP and CPO level without losing the nuance
- Track record of building and developing high-performing ops teams
- Data-driven and outcome-oriented — connecting operational decisions to business metrics
- Experience influencing without authority across multiple functions and org levels
- Experience building or scaling a Product Ops function from the ground up (Nice to Have)
- Familiarity with AI tooling strategy in an operational context (Nice to Have)
- Background in GTM or launch operations at a SaaS or platform company (Nice to Have)
Responsibilities
- Lead, develop, and grow a team of Product Operations Managers across varying levels
- Design and own the product operating model: planning cycles, goals frameworks, launch process, and team rhythms
- Partner with Directors and VPs to surface operational insights that inform investment and prioritization decisions
- Set tooling strategy for product ops — drive adoption of systems (including Smartsheet) that create accountability and visibility
- Define role standards, hiring bars, and development paths for the Product Ops function
- Embed AI-augmented workflows into how the team operates; model a builder mindset
- Drive cross-functional alignment between product, engineering, design, GTM, and finance
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