People Operations Manager

NotabeneFinTech, Crypto

UKFull-TimeManager

Salary not disclosed

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Job Details

Experience: 3-6 years

Requirements

3-6 years of People Operations experience at a startup or scale-up
Broad, hands-on ownership of the People function
Operational precision and follow-through
Experience supporting a globally distributed team
Understanding of managing people across multiple countries and time zones, including navigating EOR providers, cross-border pay equity, and employment norms
Strong analytical and systems thinking
Comfortable managing data in Google Sheets
Ability to identify breakdowns in processes and build cleaner systems without over-engineering
Empathetic mindset with excellent communication skills
Admin-level experience with Remote, Justworks, or Deel (nice to have)
Familiarity with 15Five or a comparable performance management platform (nice to have)
Familiarity with global HRIS platforms such as ChartHop, Lattice, or Hibob (nice to have)
Experience with Ashby or similar ATS (nice to have)
Supported a recruiting function before (big bonus)

Responsibilities

Champion our culture and employee experience
Own the engagement survey cycle and drive follow-through on action items
Conduct stay interviews to understand what employees love about Notabene and exit interviews to identify patterns and surface insights to leadership
Find creative, scalable ways to foster connection across our global team rooted in our DNA
Support performance management and career growth initiatives like career frameworks, manager enablement, and improving feedback processes
Own onboarding and offboarding end-to-end, coordinating cross-functionally to ensure success and compliance
Manage our people systems and payroll platforms, including Justworks, Remote, and Deel, ensuring data accuracy and timely processing
Serve as the primary admin for Justworks (US payroll and benefits), Remote (primary EOR), and Deel (legacy EOR)
Be the first point of contact for employee queries on benefits, payroll, policies, and employment
Build and maintain a living FAQ and policy library in Notion
Be the data steward for people operations, maintaining accurate Google Sheets-based data and building toward a consolidated HRIS
Conduct a structured evaluation of global HRIS tools (e.g., ChartHop) and develop a recommendation for implementation
Leverage AI to work smarter, using tools like Claude to draft policies, summarize data, and accelerate operational work

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