Business Analyst (Implementation Manager) - Operations

Remote (EU)Full-TimeMiddle
Salary not disclosed
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Job Details

Experience
3–6+ years
Required Skills
SQLRESTful APIs

Requirements

  • 3–6+ years in Implementation Analyst / Configuration Analyst / Business Systems Analyst roles
  • Strong experience configuring platforms (workflows, rules, roles, forms, dashboards) using no-/low-code tools
  • Proven experience in process modelling (BPMN/flowcharts)
  • Proven experience in requirements definition
  • Proven experience in UAT execution
  • Solid understanding of data mapping
  • Working with structured data (CSV, basic SQL preferred)
  • Comfortable working with APIs and integrations (no coding required)
  • Strong stakeholder management skills
  • Strong workshop facilitation skills
  • Strong structured documentation skills

Responsibilities

  • Own the end-to-end configuration and implementation of ZeroRisk customer onboarding and expansion projects
  • Drive standardisation and repeatability across delivery
  • Translate customer requirements into scalable configurations
  • Design and optimise acquirer → merchant journeys
  • Configure the platform (no-code)
  • Validate end-to-end flows
  • Contribute to building a system-led delivery model through playbooks, reusable templates, and structured processes
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