Senior Program Manager
This role is fully remote but will regularly work on East Coast hours., East Coast hoursFull-TimeManager
Salary109200 USD per year
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Job Details
- Languages
- English, Spanish, Arabic
- Experience
- 4 to 7+ years, 3-4 years
- Required Skills
- Project ManagementData AnalysisStakeholder management
Requirements
- 4 to 7+ years of experience managing large scale program delivery in complex funding environments, including restricted public funding sources
- Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity
- Proven ability to translate regulatory and contractual requirements into practical operational systems that center recipients
- Experience working cross functionally with finance, grants, and partnership teams
- Clear communicator who can work with state agencies, funders, and internal leaders
- Detail oriented without losing sight of program outcomes and timelines
- Comfort operating in ambiguity, with strong judgment and comfort managing complex risks
- Enthusiasm for fast-paced environments, which may lack pre-defined playbook for success and involve significant “learning by doing”
- Strong technical skills, including data analysis and appetite for evaluating and stress testing third-party tech platforms and tools
- A minimum of 3-4 years experience in a top private or public sector organization
- English language proficiency
- Spanish language proficiency (a plus)
- Arabic language proficiency (a plus)
Responsibilities
- Fully own end-to-end design, planning, and execution of cash projects, and coordinate with external and internal stakeholders to ensure successful end-to-end execution
- Design and build operational models for new programs, including assessing trade-offs of different design decisions (e.g. targeting, payments, customer service)
- Manage partnerships with vendors, subgrantees, subcontractors, and other external parties to support implementation
- Define, track, and report operational and efficiency metrics
- Identify and de-risk operational vulnerabilities (e.g. fraud, brand risk etc)
- Motivate teams and directly manage team members (U.S. Manager/Associate) whose responsibilities include field team hiring and management, operations quality assurance, and business diligence support
- Identify and advance macro-level improvements in U.S. operations, program management, and reporting processes
- Collaborate closely with the Grants team to develop processes that ensure U.S. project funding strategies are operationally viable and minimally burdensome to internal and external stakeholders
- Resolve conflicts between program needs and funding rules, escalating risks early with clear options and trade offs
- Ensure clear communication and reporting to state agencies, fiscal intermediaries, and major institutional funders on compliance and execution
- Establish and maintain high quality relationships with donors and operational partners
- Drive communication and alignment across a variety of internal and external stakeholders
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