Data Systems Manager
Anywhere in ColombiaFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- English, Spanish
- Experience
- Minimum of 8 years
- Required Skills
- Data AnalysisMicrosoft Power BISalesforceData visualizationHubSpot
Requirements
- Minimum 8 years of experience designing, implementing, or managing data systems or data architecture
- Strong hands-on experience with Salesforce or a similar CRM (administrator level required; development experience is a plus)
- Experience managing data or systems transformation projects
- Experience integrating multiple platforms and workflows
- Data analysis and visualization experience
- Familiarity with tools such as Airtable, Power BI, Zapier, Looker Studio, or HubSpot
- Fluency in English and Spanish
- Strong systems thinking with attention to both technical detail and human usability
- Collaborative, empathetic leadership style
- Comfortable training and enabling non-technical users
- Ability to build and grow teams over time
- Confident working independently across time zones and regions while engaging diverse stakeholders
- Solutions-oriented and adaptable in a fast-paced environment
- Values-driven and aligned with Acumen’s mission and principles
Responsibilities
- Lead and implement the design and evolution of global data management architecture, ensuring alignment with operational and impact reporting needs
- Own the redesign or creation of Salesforce objects and system architecture for current and future datasets
- Collaborate with relevant stakeholders and team members to deliver high-quality solutions
- Project-manage data migrations and integrations from legacy systems
- Ensure smooth integrations between Salesforce and connected platforms (LMS, events, marketing, etc.)
- Establish clear governance for system access, permissions, and security
- Design bilingual (English/Spanish) user experiences, documentation, and training materials
- Oversee low-level data system support requests while enabling teams to handle these independently over time
- Continuously identify and implement system improvements
- Establish and maintain data governance frameworks and quality assurance processes in partnership with Legal and Compliance
- Champion best practices in data stewardship, security, and ethical data use
- Build dashboards and routine reports using Salesforce and Airtable
- Enable teams to conduct their own data analysis and visualization
- Set and oversee regular data cleaning and validation schedules
- Produce or enable access to weekly, monthly, quarterly, and annual reports
- Partner with the Development, Partnership, Impact team to provide impact data for Academy TOC, and partner reporting
- Build, mentor, and support a distributed data operations team across regions
- Design and lead onboarding for new staff and re-orientation for existing teams
- Deliver bilingual training to strengthen data confidence and skills across the organization
- Develop regional capacity for data entry, cleaning, and analysis
- Identify staffing needs and resource gaps within the data function
- Contribute to realistic budgeting and planning for data and systems work
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