Enterprise Account Manager
F
FleetioSoftware Platform
Within the United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years
Requirements
- 5+ years of sales and Enterprise Account Management experience
- Track record of consistently and decisively exceeding quotas
- Experience owning customer relationships throughout the customer lifecycle (from onboarding to utilization and expansion)
- Extensive track record of uncovering customers business objectives to unlock previously unknown expansion opportunities
- Building multi-threaded and senior-level customer relationships
- Articulating data-backed assessments of return-on-investment (ROI) to large-scale enterprises
- Experienced and comfortable addressing C-Suite executives, operations managers, and sales executives
- Relish opportunities to travel to view customer operations in-person
- Keen sense of timing, killer presentation skills, and the confidence to push back when necessary
- Ability to remain focused and disciplined with your time
- Results-driven, highly organized, and the ability to thrive under pressure
- Resourceful and determined, yet not afraid to ask for help
- Excited by technology and its ability to make you more productive
- Working in high paced, rapidly changing organization
- Ability to travel as needed– up to 30% of time anticipated
Responsibilities
- Develop long-term, mutually beneficial relationships within high-value and strategic customer segments
- Broaden Fleetio’s penetration across large fleet-holding enterprises
- Deepen enterprises’ use of Fleetio’s full suite of products and capabilities
- Liaise between senior-level customer stakeholders and cross-functionally within Fleetio to shape post-sale growth
- Uncover opportunities for expansion within existing key accounts
- Drive ARR expansion by aligning products and features with customer goals
- Achieve NRR objectives by managing complex renewal contracts and processes, as well as upselling and cross-selling
- Partner closely with Fleetio’s Customer Success team to maximize product adoption and optimization
- Communicate and present product demonstrations virtually or in person
- Serve as a thought leader and industry expert by providing meaningful industry insights and relevant trends and challenges
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