Salesforce Administrator
United StatesFull-TimeMiddle
Salary75000 - 85000 USD per year
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Job Details
- Experience
- Minimum 3–5 years
- Required Skills
- SalesforceData management
Requirements
- Bachelor’s degree (preferred)
- Minimum 3–5 years of Salesforce Administration experience
- Salesforce Administrator Certification (preferred)
- Experience supporting Sales teams and revenue operations functions
- Familiarity with sales tools and integrations (e.g., marketing automation, enrichment tools, reporting tools) preferred
- Strong understanding of Salesforce functionality and administration
- Proven ability to translate business requirements into system solutions
- Experience building reports, dashboards, and automation within Salesforce
- Strong data management and data quality experience
- Excellent analytical, organizational, and problem-solving skills
- Strong communication skills with ability to support both technical and non-technical stakeholders
- Ability to manage multiple priorities in a fast-paced environment
- Ability to work independently and collaboratively
- Detail-oriented with strong documentation skills
Responsibilities
- Serve as primary administrator for Salesforce
- Manage day-to-day support requests including troubleshooting issues, resolving system errors, and responding to user inquiries
- Maintain system configuration including custom objects, fields, page layouts, validation rules, workflows, and flows
- Support new user onboarding, training, and ongoing user adoption efforts
- Partner with Rev Ops and leadership to continuously improve Salesforce usability and performance
- Collaborate with Sales and Customer Success leadership to understand business processes and translate them into scalable Salesforce solutions
- Identify process gaps and recommend system enhancements to improve efficiency and pipeline visibility
- Implement automation (flows, workflows, approvals) to streamline sales and customer success processes and reduce manual work
- Create and maintain reports and dashboards to provide visibility into pipeline health, sales and customer success performance, and key KPIs
- Ensure data integrity through regular audits, deduplication, and data governance best practices
- Partner with Sales, Marketing, Customer Success, and Rev Ops to ensure alignment across systems and processes
- Support integration between Salesforce and other sales tools (e.g., marketing automation, enrichment tools, CPQ, etc.)
- Provide ongoing training and documentation to support Salesforce adoption
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