Technical Implementation Project Manager (APAC)
A
Avetta, LLCSupply Chain Risk & Compliance
APACFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3-5 years
- Required Skills
- AgileOAuthSCRUMJiraRESTful APIsConfluenceSaaS
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field
- PMP, PgMP, CSM, or equivalent certification
- Experience working with supply chain, compliance, or risk platforms
- Prior experience in a client-facing consulting or professional services organization
- 3-5 years of experience in technical project management or implementation delivery within a SaaS environment
- Proven experience leading enterprise or global client implementations
- Strong knowledge of SaaS delivery models and client lifecycle
- Strong knowledge of API integrations, SSO (SAML/OAuth), and data exchange frameworks
- Strong knowledge of Agile methodologies (Scrum, Kanban)
- Proficiency with tools such as Jira, Confluence, or similar
Responsibilities
- Lead end-to-end delivery of complex SaaS implementations for enterprise and global customers
- Serve as a technical subject matter expert across integrations, configuration, and platform capabilities (SSO, APIs, data flows, analytics)
- Translate business requirements into scalable technical solutions aligned with Avetta best practices
- Act as a strategic advisor to clients, guiding solution design and implementation approach
- Own project scope, timelines, risks, and dependencies across multiple concurrent implementations
- Drive structured delivery across key phases: requirements gathering, configuration, integration, UAT, and go-live
- Partner with global and regional teams to coordinate delivery for multi-region implementations
- Ensure high-quality execution with a focus on predictability, scalability, and customer satisfaction
- Partner closely with Product Management, Engineering, DevOps, QA, and IT to deliver integrated solutions
- Act as the technical liaison between customers and internal teams
- Influence roadmap discussions by surfacing client needs and technical insights
- Identify and implement process improvements to increase delivery efficiency and consistency
- Develop and maintain implementation documentation, playbooks, and best practices
- Mentor and support junior team members; provide guidance on technical and project delivery challenges
- Track and report on key delivery metrics including: Implementation cycle time, Delivery quality and defect rates, Customer satisfaction (CSAT/NPS)
- Proactively identify risks and implement mitigation strategies
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