Senior Email Strategist - DTC Lifecycle Marketing

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South Africa. Philippines. Colombia. Brazil, ET/PT-friendly schedulesFull-TimeSenior
Salary not disclosed
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Job Details

Required Skills
A/B testing

Requirements

  • Proven experience in email marketing for eCommerce brands
  • Strong knowledge of Klaviyo or similar ESPs
  • Deep understanding of deliverability, best practices, and CAN-SPAM
  • Experience working in agency or high-growth environments (preferred)
  • Expert in eCommerce lifecycle / retention marketing
  • Strong strategic thinker with clear communication skills
  • Detail-oriented with high quality standards
  • Comfortable in a fast-paced, remote agency environment
  • Strong client-facing presence and relationship builder
  • Creative and analytical in equal measure
  • Highly organized and able to manage multiple accounts

Responsibilities

  • Own strategy development and performance for 5–8 eCommerce clients
  • Lead lifecycle marketing initiatives that drive retention, LTV, and revenue growth
  • Act as a trusted strategic partner to clients
  • Develop high-impact email and lifecycle marketing strategies
  • Own segmentation, automation architecture, and campaign planning
  • Create content calendars and strategic direction (execution handled by team)
  • Lead A/B testing and continuous optimization
  • Bring forward innovative, data-backed ideas
  • Track performance, revenue attribution, and ROI
  • Deliver clear insights and recommendations in weekly/monthly reports
  • Identify opportunities to improve retention and lifetime value
  • Manage relationships with 5–8 clients
  • Lead client calls and communicate performance and strategy
  • Act as the primary strategic partner
  • Identify upsell opportunities where relevant
  • Collaborate with designers, copywriters, and implementation teams
  • Ensure all deliverables align with strategy and deadlines
  • Work with Project Managers to maintain smooth workflows
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