Local Chapters Coordinator
Global, remote-first environmentFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1–3 years
- Required Skills
- Google WorkspaceCRM
Requirements
- 1–3 years of experience in event coordination, community operations, or program support roles
- Experience supporting events, community programs, or operational activities
- Strong attention to detail in managing timelines and logistics
- Comfort working within structured playbooks and processes
- Strong interpersonal skills when working with volunteer communities and internal teams
- Clear written and verbal communication
- Organized and reliable approach to stakeholder coordination
- Familiarity with Google Workspace and CRM/email tools
- Ability to manage multiple tasks while maintaining accuracy and consistency
- Bachelor’s degree preferred (or equivalent practical experience)
- Experience supporting distributed events or community programs is a plus
- Experience in SaaS or high-growth environments preferred
- Willingness to travel up to 30% for events and chapter support
Responsibilities
- Support the launch of new local chapters under the guidance of the Manager, Community Programs
- Coordinate event logistics, including venue communication, vendor coordination, catering, and AV setup
- Execute approved communication campaigns (email, social, CRM) to support event attendance
- Provide operational support for in-person and virtual chapter events
- Act as an operational point of contact for volunteer chapter leaders
- Support the onboarding of new leaders using standard templates and guidelines
- Share event resources and materials to ensure consistency with program standards
- Track chapter activities using predefined metrics such as attendance and engagement
- Maintain dashboards, trackers, and documentation for program visibility
- Coordinate with vendors, speakers, sponsors, and internal stakeholders as part of event execution
- Follow established event compliance guidelines and approval processes
- Identify potential risks and escalate appropriately
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